Structural Academy’s Privacy Policy

The present document rules the terms of data handling by IGENMAI UNIPESSOAL, LDA, with the Portuguese fiscal identification number 509 670 610, headquartered at Rua Latino Coelho, nº87 1050 - 134 Lisboa (henceforth, “Structural Academy”), defining how we use the personal data that you provide us with as a User of our website, with the address http://www.structuralacademy.com (henceforth, the “website”), or as an Acquirer of the services that we make available through it, be it by registering your personal data in the website or by providing them to us by any other means.

Structural Academy is responsible for the treatment of your data, in conformity with the European Union’s General Data Protection Regulation (GDPR).

 

1  - When We Handle your Data

We handle your data when you:

  1. visit our website and submit a request of information through it;
  2. acquire products and/or services through our website;
  3. contact us by phone for technical or commercial reasons;
  4. contact us through electronic mail for technical or commercial reasons;
  5. establish a business relationship with us;
  6. are involved in licensing processes for software that we distribute and/or commercialize;
  7. sign up and/or take part in training sessions and events that we promote/organize, be it in person or by digital means.

 

 

2  - Categories of Personal Data that we Handle

We handle the following categories of personal data, depending on the context:

  • name and surname;
  • email addresses;
  • phone numbers;
  • fiscal data;
  • Payment option data;
  • designation, address and fiscal data of the company/organization where you work at;
  • your role at the company/organization where you work at; and
  • information about personal preferences that you may have submitted in any form about our products and services.

 

3 - Categories of Personal Data Treatment

We perform the following operations with your personal data:

  • collection;
  • registry;
  • sorting;
  • structuring;
  • preservation;
  • adaptation or alteration;
  • recovery;
  • consultation;
  • utilization;
  • disclosure by transmission, diffusion or any other means of making data available;
  • comparing or interconnecting;
  • limiting;
  • deletion or destruction.

 

4 - Purpose and Legal Basis of the Handling of your Personal Data

The treatment of your personal data, depending on the context, serves the purposes corresponding to the circumstances foreseen in section 1, that is:

  • Execution of a contract between you and Structural Academy;
  • To give response to inquiries of a technical nature;
  • Verification of access to the contents of our website where instructional material can be downloaded;
  • Interaction within the scope of commercial inquiries;
  • Interaction within the scope of financial and administrative inquiries;
  • Elaboration of training certificates;
  • Share of information with businesses that develop the software applications that you are purchasing through our company;
  • Sending informative communications about products, services, news, training opportunities and new software versions.

 

The legal basis of the handling of your data is:

  • The necessity of handling for the ratifying/execution of a contract between you and Structural Academy, or to respond to the requests put forward by you, namely the circumstances foreseen in section 1;
  • Your explicitly given consent to its handling;
  • The necessity of handling for the legal compliance of Structural Academy;
  • The necessity of handling for the prosecution of the legitimate interests to be pursued by Structural Academy.

 

5 - How we collect your Personal Data

We collect your personal data through your direct availability.

 

6 - Personal Data collected through third parties

In general, we only collect personal data directly and never through third parties.

 

7 -  Automated Decisions

We inform you that your personal data is not subject to automated decisions.

 

8 - Where we transfer and how we keep your personal data

Our data center is located in Portugal and its data is processed in Portugal and Spain. There are several filing places for your data. In our internal servers, in third party servers where our emails and website are hosted and in third party servers where services related to business management and technical support are hosted, which are the following:

  • AlmourolTec, Lda.
  • Amazon.com, Inc.
  • Cloudflare, Inc.

Any time there exists a risk of access to your personal data by our service providers, we will, to a reasonable extent, make sure that these service providers practice an adequate level of due diligence in regards to the enforcement of the European Union’s General Data Protection Regulation (GDPR) by contractually binding these providers to following the aforementioned legislation.

 

9 - How we keep your personal data safe

We keep your personal data in secure servers that are managed either by us or by our service providers and, occasionally, in copies in hard drives that are stored in a secure place in Portuguese territory.

  

10 - Marketing options related to your personal information

In the event that we have your explicit consent to use your personal data in the interest of marketing campaigns through newsletters, we will send you varied information such as: technical articles; news; training opportunities or events; case studies; new software versions and new products/services.

 

11 - How long we keep your personal data

Your personal data will be kept for as long as it is necessary for the fulfillment of services we are obliged to provide you with and also for as long as it is necessary for us to fulfill our legal obligations. If you do not wish for us to further handle your personal data, you may request the deletion of all personal data associated with you. Please note that in the event that you request the deletion of your personal data we will keep records of deleted accounts as long as it is necessary to our business activity, namely, to respond and comply before legal obligations, prevent frauds, collect fiduciary amounts, resolve disputes, resolve issues, aid in investigations and develop other activities permitted by law. The information withheld will be managed in accordance to this privacy policy.

Without prejudice to the provisions of the previous paragraph, any personal data relative to the billing and payment (namely, the VAT identification number, be it personal or collective, account numbers, data on payment options) will be handled for only as long as it takes for the successful validation of payment and billing, being immediately deleted as soon as it is no longer relevant.

 

12 - When we must update this privacy policy

We will need to update this privacy policy regularly to ensure that we are in full compliance with the standing legal requirements and the necessary changes in personal data handling practices.

When updates or changes occur, we will make sure that you will be notified of them, if it has been requested by you. A copy of the latest version of this privacy policy will always be available on this webpage.

 

13  - Your rights

Relative to your personal data which are subject to handling by Structural Academy, you will, at all times, have the following rights:

  • Right to access your data;
  • Right to rectify or delete your data;
  • Right to limit handling of your data;
  • Right to oppose handling of your data;
  • Right to portability of your data;
  • Right to remove consent to handling of your data;
  • Right to present a complaint to the Comissão Nacional de Proteção de Dados (or any similar or analogous data protection agency relevant to you).

 

14 - How to contact us

In case you have any doubt about the handling of your personal data, and, still, if you wish to exercise any of the rights foreseen in the previous section, please contact us through the following means:

Email Contact: [email protected]

Telephone Contact: +34 683 42 79 84

 

Structural Academy’s Privacy Policy v3, effective 2nd of April, 2024